Shipping & Returns – MF Natural
At MF Natural, we are committed to delivering your favorite natural hair care products quickly and safely. Please read our shipping and returns policy below.
🚚 Shipping Policy
📦 Order Processing
- All orders are processed within 1–3 business days after confirmation
- Orders placed on weekends or holidays will be processed on the next working day
🇵🇰 Delivery Area
- We deliver all across Pakistan
⏱️ Delivery Time
- Standard delivery time: 3–5 business days
- Delivery times may vary depending on your location
💵 Shipping Charges
- Shipping charges may apply depending on your order or location
- Free delivery may be offered on special promotions
📍 Order Tracking
- Once your order is shipped, you may receive a confirmation call or message
🔄 Returns & Exchange Policy
✅ Eligible for Returns/Exchange
We accept returns or exchanges only if:
- You receive a damaged product
- You receive the wrong item
❌ Not Eligible
- Change of mind after delivery
- Used or opened products
- Products not in original packaging
⏳ Return Request Time
- You must contact us within 2–3 days of receiving your order
- Requests after this period may not be accepted
📦 Return Conditions
- Product must be unused and sealed
- Must be returned in original packaging
💰 Refund Policy
- Refunds (if approved) will be processed after product inspection
- Refund method may vary (bank transfer or store credit)
📞 Need Help?
If you have any issues with your order, contact us:
📧 Email: support@mfnatural.store
📱 WhatsApp: 0320-9391922
🌐 Website: https://mfnatural.store/